Let’s make your digital

product easy to use

Introducing Inktrap

Our London-based design and development team have been making complex products easy to use for over 10 years. From impactful design to solid development we’re here to help define, design and build your next big idea.

12 years experience
Founder owned and operated
Focus on quality
6 person team
100% UK based

Your experienced product design and development team

After initially focusing on designing and building MVPs for early-stage startups, over the past 10 years we’ve grown to work with larger companies like Tysers, Humn and PwC’s innovation team. We deliver new products and features, or, work as an embedded team improving existing software, making sure it delivers what users actually need.

We’re all about making the digital world easy to navigate, building interfaces that are intuitive to use, maintain and allow people to get the job done. We’re a small, highly effective team all based in and around (occasionally) sunny London who love things design and tech related.

Our values are the core of everything we do

We’re problem solvers

We make products that solve real business problems. They look great doing it too, but function comes first.

We put people first

People are at the core of everything, whether they’re a user of your product or a member of our team.

We take pride in our work

We pay attention to the details, and make sure things are done right, not just done.

We’re open and honest

We’re honest about our opinions, and transparent in how we work. We value fairness, clarity and integrity.

We protect the planet

The planet is burning and we have a duty to protect it. We work to reduce the environmental impact of our business. You can too using the Inktrap Sustainability Toolkit.

Our experience

Having worked on well over 100 products in the past 10 years, we have a broad range of experience across industries and technologies. We’ve designed risk insight platforms for startups, built membership platforms, created learning tools for multinational corporations and everything in-between.

We take pride in our ability to really understand the goals of our stakeholders and the users of their products which leads to a better solution in less time, using our tried and tested process we can apply to any brief.

"Inktrap have been fast, efficient, fun, and made light work of accurately interpreting our brand, vision and aspirations. We see them as an ongoing part of our team"

Merlie Calvert

Founder, Farillio

Product missions

We help you to define, design and build a new product or feature in as little as 12 weeks.

User research and concept validation

UX and UI design

Full-stack development (React, Typescript, Tailwind, and Laravel)

Embedded experts

We partner with your team and provide direct access to our expert designers and developers.

London-based design and development expertise

Minimal project management overhead

Simple and predictable invoicing

Our approach

We’ve all used a product that sucks, right? It doesn’t work how you expect and it’s a pain to get anything done. That’s what we’re on a mission to fix. We figure out practical solutions to make your product delightfully productive for your users. A fantastic user experience means happier customers and a healthier business.


We create great experiences using our two services to implement our proven ProductOS process.

Meet ProductOS, our proven production process

Having created digital products for over 10 years, we know how to make them a success. Our tried and tested process combines years of best practice with the best parts of agile methodology to help us deliver products efficiently.

Work examples

From impactful design to solid development we’re here to help define, design and build your next big idea. This is just a small selection of our work so please schedule a call as we'd love to show you more examples.

Making personal investing interesting and accessible for Tillit

We designed a new web app for Tillit (formerly VINCO), which allows individuals to invest in funds handpicked by trusted experts. Our work included hosting UX workshops, conducting user interviews and tests plus creating UI prototypes.

1 sprint

product mission to define and design a high-fidelity interactive prototype

£1m

raised in seed funding, aided by the visual prototypes created

User interviews taught us what data each user group needed to see on their dashboards

Making funds easy to find and the key info easy to scan, helps people find the right investments for them

Delivering complex products for PwC since 2016

For over 7 years we’ve been working with PwC teams to design and develop innovative new products. Our work has included products for client communication, knowledge sharing, education, pensions, AI processing, data visualisation, marketing and more.

7 years

providing embedded expertise in support of in-house delivery teams

40+

products and tools supported with design and/or development

This product helps companies plan employee relocations and remote work from abroad, needing to surface the most important data in the most relevant places

This tool uses AI to analyse thousands of contracts for potential legal liability issues, so a clear dashboard view was essential to summarise the vast dataset

Designing a learning app to train financial professionals

Having created an MVP validating the customer interest and technical viability for a spaced learning app, the Learning Lab team needed a fresh design to be rolled out across web, iOS and Android apps. We worked with them on a product mission to revamp the UX and UI, create a coherent design system across the whole product ecosystem, suitable for white-labelling with a broad range of their partners.

6 months

supporting their business and development teams

4 products

across Android, iOS and web, plus a course builder & admin tool

Spaced learning requires daily quizzes to be completed to reinforce previous lessons. This required a mobile-first approach and native iOS & Android apps

Learning Lab can only be effective if it contains quality content. We designed a Learning Management System to make it easy to create, assign and update courses & users

Building a training platform for leveraged finance professionals

We designed and built FLT’s training and learning management tool to be clear, easy to use and live within a few months. Our work included the marketing site, admin tools and API integrations for payments and course content. By adopting a lean approach to product development we integrated existing course management and payment solutions into one seamless experience, not wasting time building everything from scratch.

2.5 months

product mission to define, design and build V1

£100k sales

of courses within 2 months of launch

The simple signup process includes a flexible credit system allowing users to buy credits for assigning how and when they wish.

The team leader admin panel enables management of teams enrolled in courses.

Building a community platform that boosts member engagement

ELFA serves as the voice of the investor community, striving to enhance transparency, efficiency, and resilience within the leveraged finance market.

Their team approached us to create a new members platform to support more collaboration within their committees, and reduce the complexity of membership management for admins. We led discovery, design and build of the new platform, introducing features for discussions, events, tasks, and communication with industry partners.

The new platform has proven popular with members, with increased collaboration between members and quicker task completion for admins. We continue to work with the ELFA team to support and iterate on the platform.

12 weeks

for discovery, design and build for the first version

2+ years

of ongoing updates and support since launch

A space for committee members to create and discuss initiatives, invite new members, collaborate and set tasks

We configured the product to allow members and partners to have access to specific functionality and permissions

Using healthtech to empower people in their journey to recovery

Orri is a specialist private clinic that helps people recover from eating disorders using tailored treatment plans. Working alongside their in-house team we refreshed the design of their client portal to better support client recovery journeys. The new streamlined platform empowers users to seamlessly track appointments, access resources, and review their treatment plans across different devices.

Executed within three-month timeline, our design and development team ensured the delivery of a scalable, user-centric solution tailored to support clients throughout their recovery journey.

3 months

to design, build, test and launch the product

2 devs

required to build the front-end from our team

The updated feature set allowed staff to spend their time delivering treatment plans, not working on admin

The new platform was designed and thoroughly tested to ensure it worked seamlessly on all device sizes