Let’s make your digital
product easy to use
Introducing Inktrap
Our London-based design and development team have been making complex products easy to use for over 10 years. From impactful design to solid development we’re here to help define, design and build your next big idea.
12 years experience
Founder owned and operated
Focus on quality
6 person team
100% UK based
Your experienced product design and development team
After initially focusing on designing and building MVPs for early-stage startups, over the past 10 years we’ve grown to work with larger companies like Tysers, Humn and PwC’s innovation team. We deliver new products and features, or, work as an embedded team improving existing software, making sure it delivers what users actually need.
We’re all about making the digital world easy to navigate, building interfaces that are intuitive to use, maintain and allow people to get the job done. We’re a small, highly effective team all based in and around (occasionally) sunny London who love things design and tech related.
Our values are the core of everything we do
We’re problem solvers
We make products that solve real business problems. They look great doing it too, but function comes first.
We put people first
People are at the core of everything, whether they’re a user of your product or a member of our team.
We take pride in our work
We pay attention to the details, and make sure things are done right, not just done.
We’re open and honest
We’re honest about our opinions, and transparent in how we work. We value fairness, clarity and integrity.
We protect the planet
The planet is burning and we have a duty to protect it. We work to reduce the environmental impact of our business. You can too using the Inktrap Sustainability Toolkit.
Our experience
Having worked on well over 100 products in the past 10 years, we have a broad range of experience across industries and technologies. We’ve designed risk insight platforms for startups, built membership platforms, created learning tools for multinational corporations and everything in-between.
We take pride in our ability to really understand the goals of our stakeholders and the users of their products which leads to a better solution in less time, using our tried and tested process we can apply to any brief.
Merlie Calvert
Founder, Farillio
Product missions
We help you to define, design and build a new product or feature in as little as 12 weeks.
User research and concept validation
UX and UI design
Full-stack development (React, Typescript, Tailwind, and Laravel)
Embedded experts
We partner with your team and provide direct access to our expert designers and developers.
London-based design and development expertise
Minimal project management overhead
Simple and predictable invoicing
Our approach
We’ve all used a product that sucks, right? It doesn’t work how you expect and it’s a pain to get anything done. That’s what we’re on a mission to fix. We figure out practical solutions to make your product delightfully productive for your users. A fantastic user experience means happier customers and a healthier business.
We create great experiences using our two services to implement our proven ProductOS process.
Meet ProductOS, our proven production process
Having created digital products for over 10 years, we know how to make them a success. Our tried and tested process combines years of best practice with the best parts of agile methodology to help us deliver products efficiently.
Work examples
From impactful design to solid development we’re here to help define, design and build your next big idea. This is just a small selection of our work so please schedule a call as we'd love to show you more examples.
An innovative platform to match coaches with coachees
The Growing Coaches Edtech platform aims to match and connect student coaches with businesses looking to upskill their employees. The Growing Coaches approached Inktrap with the idea, looking to create a brand and launch a platform for it. Working closely with The Growing Coaches and their users we ensured the platform not only aligned with their business plan but also provided the right amount of useful functionality for both user types.
Working on a sprint basis, we built the MVP across 3 months which included a matching algorithm, the ability to for both user types to manage their coaching sessions and track progress, plus, in later releases a Zoom integration.
12 weeks
to design and deliver the product
1 algorithm
used to match coach and coachee
Our goal was to make coaching efficient. The platform makes it easy for users to schedule calls, provide feedback and track coaching hours
Asking users to provide information about their goals, preferred styles and coaching preferences fast-tracked the coaches and coachees matching process
Helping therapists reduce the time they spend on clinic updates
Harley Therapy connects therapists and clients via an online platform. They approached us to design a new mobile web app to help therapists manage their practice and complete clinic updates at the end of each session.
We worked closely with the therapists to understand their needs and typical workflow. Our solution included contextual questions to enable users to manage booking and scheduling for clients, as well as less common cases like no-shows, holidays and late cancellations.
After our initial sprint we continued working with the Harley Therapy team on their client experience, increasing conversion rates in their booking flow by over 300%.
10 days
to create and test an initial prototype of the mobile web app
3 sprints
to improve the therapist and client experiences
The web app includes a dashboard of upcoming appointments, notifications, and payout information
We mapped out the different scenarios that a therapist could face when completing a clinic update
Making personal investing interesting and accessible for Tillit
We designed a new web app for Tillit (formerly VINCO), which allows individuals to invest in funds handpicked by trusted experts. Our work included hosting UX workshops, conducting user interviews and tests plus creating UI prototypes.
1 sprint
product mission to define and design a high-fidelity interactive prototype
£1m
raised in seed funding, aided by the visual prototypes created
User interviews taught us what data each user group needed to see on their dashboards
Making funds easy to find and the key info easy to scan, helps people find the right investments for them
Using healthtech to empower people in their journey to recovery
Orri is a specialist private clinic that helps people recover from eating disorders using tailored treatment plans. Working alongside their in-house team we refreshed the design of their client portal to better support client recovery journeys. The new streamlined platform empowers users to seamlessly track appointments, access resources, and review their treatment plans across different devices.
Executed within three-month timeline, our design and development team ensured the delivery of a scalable, user-centric solution tailored to support clients throughout their recovery journey.
3 months
to design, build, test and launch the product
2 devs
required to build the front-end from our team
The updated feature set allowed staff to spend their time delivering treatment plans, not working on admin
The new platform was designed and thoroughly tested to ensure it worked seamlessly on all device sizes
Building a training platform for leveraged finance professionals
We designed and built FLT’s training and learning management tool to be clear, easy to use and live within a few months. Our work included the marketing site, admin tools and API integrations for payments and course content. By adopting a lean approach to product development we integrated existing course management and payment solutions into one seamless experience, not wasting time building everything from scratch.
2.5 months
product mission to define, design and build V1
£100k sales
of courses within 2 months of launch
The simple signup process includes a flexible credit system allowing users to buy credits for assigning how and when they wish.
The team leader admin panel enables management of teams enrolled in courses.
Making document drafting painless for UrNamu
We designed and built a company formation and legal templating tool to help new businesses in Saudi Arabia. Our work included building a document editor and payment system, as well as the marketing site and admin panel.
3 months
product mission to define, design and build V1
The intuitive company type wizard helps users select the right legal structure for their businesses
The interactive document editor enables even novice users to tailor their own contract templates
Designing new features and services to make TV rights negotiation more efficient
TRX is an online TV rights platform that helps buyers discover, negotiate and license content from distributors around the world.
Our work on their distributor platform started with understanding the user needs and domain-specific language with a series of user and stakeholder interviews. From there we moved into a sprint process, initially improving their email campaign tool before working together on an ongoing basis.
We also collaborated with TRX on multiple experimental projects to help streamline deal making. This included two-week sprints for a rights catalogue app for use at conferences, a self-service rights platform for BBC Studios, and new features for content discovery.
3 sprints
to explore new features
18 month
ongoing partnership
In a two-week sprint we explored a self-service platform for large distributors like BBC Studios and Lionsgate.
The email campaign tool provides an efficient way for distributors to inform their buyers about the latest shows, availability and pricing.
Ready to get started?
